Policies

Reservations:

Full payment is required to confirm your suite or the whole house rental. Dates cannot be held without confirmed payment.

       - No shows will be charged the full cost of booking

       - A change in the length of stay or dates of reservation may result in rate change

We require a two night minimum on Friday and Saturday nights. 

* Cancellation Policy - if you must cancel your reservation, please do so 14 days before your stay. Cancellations received 14 or more days in advance will receive a full refund, minus a $25 processing fee. 

     - Cancellations received fewer than 14 days in advance will not receive a refund, but will receive full credit toward a future stay. Credit must be used within one year.

 

Check In/Check Out:

Check in time is 3:00 pm. The code to your suite or whole house rental will be included in your confirmation email. Check out time is 11:00 am. 

       

Smoking: 

Smoking is not permitted in the house. Feel free to smoke in the outdoor areas. Guests who do not respect the smoking policy will be charged a $250 fee to be put towards cleaning and smoke removal. 

Pets: 

Pets are not allowed to accompany guests. Guest who do not respect this policy will be charged a $250 fee to be put towards cleaned.

 

Damages: 

Any damages to the house or any items that come up broken/missing during your stay will be charged to the credit card we have on file.

Quiet Time: 

Quiet time is 10 pm. We ask that you please be respectful to other guests staying as well as neighboring houses. If there is excessive noise past 10:00 pm, you will be asked to quiet down. 

Please Note: 

Upon Hermann city ordinances, a permanent resident is required to live on site. Please be mindful that you are not the only one on the property.